Terms & Conditions

1. About These Terms

These Website Terms & Conditions ("Terms") govern your use of the SVIRIX Global Solutions website ("Website").

By accessing or using the Website, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use the Website.

These Terms apply to the use of the Website only. They do not, by themselves, govern the provision of outsourcing or other professional services by SVIRIX to a client.

Services provided to clients will be governed by separate contractual arrangements, which may include a master services agreement, statement of work, service-level agreement, data processing agreement, confidentiality agreement or other applicable documents.

2. About SVIRIX

SVIRIX Global Solutions ("SVIRIX", "we", "us" or "our") provides managed outsourcing and operational support solutions for businesses.

SVIRIX Global Solutions is the venture of Tokle & Co.

Our capabilities may include:

• Recruitment Operations
• Compliance Operations
• Accounts & Bookkeeping
• Payroll & Finance Operations
• Administration & Back Office
• Technology & Automation

Our website describes our general capabilities and approach. Specific services, deliverables, responsibilities, service levels, pricing and contractual obligations will depend on the individual client engagement.

3. Website Information

We aim to ensure that information published on the Website is accurate and useful. However:

• Information may change without notice.
• Information may not always be complete.
• Examples of services are illustrative.
• Not every service is available in every jurisdiction.
• Availability may depend on client requirements and applicable laws.
• Information on the Website does not constitute a binding offer to provide services.

SVIRIX may update, modify, remove or add Website content at any time.

4. No Professional Advice

Information on the Website is provided for general business and informational purposes. It does not constitute:

• Legal advice
• Tax advice
• Accounting advice
• Financial advice
• Immigration advice
• Regulatory advice
• Employment advice
• Any other professional advice

You should obtain appropriate professional advice before making decisions where such advice is required.

5. Use of the Website

You agree to use the Website lawfully and responsibly. You must not:

• Use the Website for an unlawful purpose.
• Attempt to gain unauthorised access to the Website or its systems.
• Interfere with the security or operation of the Website.
• Introduce malicious software or harmful code.
• Knowingly transmit viruses or other harmful material.
• Attempt to disrupt Website availability.
• Scrape, crawl or systematically extract Website content in a manner that is unauthorised or harmful.
• Impersonate another person or organisation.
• Use the Website to distribute spam or fraudulent communications.
• Use information obtained from the Website for unlawful purposes.
• Otherwise misuse the Website.

We reserve the right to restrict or terminate access where we reasonably believe the Website is being misused.

6. Intellectual Property

Unless otherwise stated, the Website and its contents are owned by or licensed to SVIRIX. This includes, where applicable:

• Company names and branding
• Logos
• Trademarks
• Text
• Graphics
• Page layouts
• Designs
• Images
• Documents
• Videos
• Software
• Website structure
• Other content

All intellectual property rights are reserved.

You may view the Website and, where appropriate, download or print reasonable extracts for your own personal or internal business reference.

You must not, without prior written permission:

• Reproduce substantial parts of the Website.
• Republish Website content.
• Commercially exploit Website content.
• Modify or create derivative works from Website content.
• Reproduce SVIRIX branding.
• Use SVIRIX content to imply an endorsement or relationship that does not exist.
• Distribute Website content as part of another commercial product or service.

7. Trade Marks and Branding

SVIRIX Global Solutions and associated branding may constitute trademarks, trade names or other protected intellectual property.

Nothing on the Website grants you a licence to use SVIRIX trademarks, logos or branding unless expressly permitted in writing.

8. Links to Other Websites

The Website may contain links to third-party websites or services. These links are provided for convenience or informational purposes.

SVIRIX does not control third-party websites and does not necessarily endorse their content, products or services.

Your use of third-party websites is subject to their own terms and privacy policies.

SVIRIX is not responsible for the availability, accuracy, security or content of third-party websites.

9. Website Availability

We aim to keep the Website available and operating properly. However, we do not guarantee that the Website will:

• Always be available
• Operate without interruption
• Be free from errors
• Be free from viruses or other harmful components
• Be compatible with every device, browser or system

The Website may occasionally be unavailable because of maintenance, upgrades, technical issues, security measures or circumstances outside our reasonable control.

10. Contact Forms and Enquiries

When you submit an enquiry through the Website, you agree to provide information that is accurate to the best of your knowledge.

Submitting an enquiry does not create a contractual relationship between you and SVIRIX.

We may contact you to:

• Respond to your enquiry
• Clarify your requirements
• Arrange a discussion
• Provide relevant information
• Determine whether SVIRIX may be able to assist you

Personal information submitted through the Website will be handled in accordance with our Privacy Policy.

11. Confidential Information

You should not submit confidential, commercially sensitive or highly sensitive information through a general Website contact form unless specifically requested by SVIRIX.

Information submitted through the Website should not be assumed to be confidential merely because it is submitted to us.

Confidentiality obligations relating to client engagements will be established through separate contractual arrangements where appropriate.

12. Business Proposals and Service Information

Information presented on the Website does not constitute:

• A quotation
• An offer
• A service-level commitment
• A guarantee of results
• A commitment to provide services in a particular jurisdiction
• A binding contractual proposal

Specific commercial arrangements will be confirmed separately between SVIRIX and the relevant client.

These arrangements may specify:

• Scope of services
• Responsibilities
• Pricing
• Staffing
• Service levels
• Performance measures
• Implementation arrangements
• Data protection requirements
• Confidentiality
• Intellectual property
• Liability
• Termination provisions

13. No Guarantee of Business Results

SVIRIX describes its approach to improving operational capacity, efficiency and processes.

However, individual business outcomes depend on many factors, including:

• Client processes
• Work volumes
• Systems
• Data quality
• Client cooperation
• Implementation
• Staffing
• Technology
• Market conditions
• Other circumstances outside SVIRIX's control

Accordingly, statements concerning potential improvements, efficiency, scalability or operational benefits are not guarantees of a particular result unless expressly agreed in a separate written contract.

14. Disclaimer of Website Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as available" basis.

SVIRIX does not warrant that all Website information will be:

• Complete
• Current
• Accurate
• Uninterrupted
• Error-free
• Suitable for every purpose

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, SVIRIX will not be responsible for losses arising solely from your use of, or reliance upon, general information available on the Website.

This includes, where legally permissible, indirect or consequential losses, loss of business, loss of opportunity, loss of profits or loss of data arising from your use of the Website.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence where such liability cannot lawfully be excluded
• Fraud or fraudulent misrepresentation
• Deliberate misconduct where liability cannot lawfully be excluded
• Breach of legal rights that cannot lawfully be excluded
• Any other liability that cannot legally be excluded or limited

Where you enter into a separate agreement with SVIRIX for services, the liability provisions of that agreement will apply to the relevant services.

16. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities and reasonable costs arising from your unlawful use of the Website or your material breach of these Terms.

This provision does not apply to the extent that the relevant loss was caused by SVIRIX's own negligence, unlawful conduct or other circumstances for which SVIRIX is legally responsible.

17. Privacy

Your use of the Website may involve the processing of personal information.

Our Privacy Policy explains how we collect, use, store and protect personal information.

You can access the Privacy Policy through the Website footer.

18. Cookies

The Website may use cookies and similar technologies.

Where applicable, cookie use will be managed in accordance with applicable privacy and electronic communications laws.

Further information may be provided through our Cookie Policy or cookie consent mechanism.

19. Changes to the Website

SVIRIX may:

• Modify the Website
• Change or remove content
• Introduce new functionality
• Suspend particular features
• Discontinue parts of the Website
• Change the way the Website operates

We may make these changes without prior notice where reasonably necessary.

20. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on the Website with a revised effective or update date.

Your continued use of the Website after an updated version has been published constitutes acceptance of the updated Terms, to the extent permitted by law.

21. Suspension or Termination of Access

We may suspend or restrict access to the Website where reasonably necessary, including where:

• The Website is undergoing maintenance
• There is a security concern
• There has been misuse of the Website
• We are required to do so by law
• Circumstances outside our reasonable control require it

22. Events Outside Our Reasonable Control

SVIRIX will not be responsible for failure or delay in Website availability caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Internet or telecommunications failures
• Hosting failures
• Cyber incidents
• Power failures
• Natural disasters
• Government action
• Regulatory requirements
• Industrial disputes
• Infrastructure failures
• Other events outside our reasonable control

23. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it lawful and enforceable.

If modification is not possible, the relevant provision will be removed.

The remaining provisions will continue to apply.

24. No Waiver

If SVIRIX does not immediately enforce a provision of these Terms, that does not mean SVIRIX has waived its right to enforce that provision later.

25. Entire Agreement

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, govern your use of the Website.

They do not replace or modify any separate written agreement between SVIRIX and a client concerning the provision of services.

Where a separate client agreement exists, that agreement will govern the relevant services according to its terms.

26. Governing Law and Jurisdiction

These Terms are governed by the laws of [INSERT JURISDICTION].

The courts of [INSERT JURISDICTION] will have jurisdiction in relation to disputes arising from or connected with these Terms, subject to any mandatory rights or legal requirements applicable to you.

27. Contact

If you have questions about these Terms or the Website, please contact: